The following are the terms and conditions that constitute our Shipping Policy.
Section 1 – Shipment processing time
Shipment processing time All orders are processed within 3-5 business days. Orders may not be processed during weekends or Chinese holidays. The timeframe indicates when the item will be prepared for shipment and shipped from our warehouse.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Section 2 – Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. Shipping costs may vary depending on your country.
Section 3 – Shipment confirmation & Order tracking
Generally, the tracking number will be active within 24 hours. You can click on this link , input your order number (for example, #2023), and your email to check the status. If there is no update after 48 hours, please contact us at firstname.lastname@example.org
Section 4 – Customs, Duties, and Taxes
Mictrack is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Section 5 – Delivery Failed
Mictrack is not responsible for returned shipments (or shipment destruction) due to delivery failures caused by the user (incorrectly filled-in address or phone number) or the carrier service provider.
Section 6 – Damages
Mictrack is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Section 7 – Changes
Section 8 – Contact information
PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS.
You may contact us at email@example.com or our mailing address below.
Shenzhen Mictrack Electronics Co.,Ltd.
706, United Building, Donghuan 1st Road, Longhua District, Shenzhen, China 518109
Company registration number: 91440300087766665X
*These terms were last updated on September 5, 2023.